Overview

This website is operated by Juthoor Biotech Medical Services, a limited liability company registered in the Kingdom of Saudi Arabia, hereinafter referred to as "Juthoor" or "we" or "us" or "our". Juthoor offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or using any of our services, you engage in our "Service" and agree to be bound by the following terms of service ("Terms of Service" or "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

This website is operated and developed internally using the Lovable platform.

Section 1 - Terms of service usage

• By agreeing to these Terms, you represent that you are at least 18 years old according to the Civil Status Law in the Kingdom of Saudi Arabia, or that you have reached the age of majority and have given us your consent to allow any of your minor dependents to use this site.
• You may not use our services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright protection laws and cybercrime prevention laws).
• You must not transmit any worms or viruses or any code of a destructive nature.
• A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (not including credit card information), may be transferred unencrypted and involve: transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 - Information accuracy

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or direct sources.

Section 4 - Service and price modifications

Service prices may change without notice. We reserve the right to modify or discontinue the service (or any part thereof) at any time. We shall not be liable to you or any third party for any modification, suspension or discontinuation of the service. Prices include VAT if applicable, according to the regulations of the Saudi Authority of Zakat, Tax and Customs.

Section 5 - Nature of services and refund policy

We provide customized digital/health/assessment services that are executed based on customer request. Accordingly:
Refund policy: Amounts paid for services cannot be refunded after they have been provided or their execution has begun, based on Article 13 of the Saudi E-commerce Law which excludes services executed on demand from the right of return.

Section 6 - Account and billing information accuracy

We reserve the right to refuse any order. We may limit or cancel orders per person or per address. If we make changes to an order, we will attempt to notify you via email or phone number provided. You must provide accurate and updated information, including email and payment information.

Section 7 - Third-party tools

We may provide you with access to third-party tools "as is" without any warranties or responsibilities on our part. Your use of them is at your own risk, and you should review their providers' terms.

Section 8 - Third-party links

The site may contain links to sites that are not affiliated with us. We are not responsible for their content, practices, or any damage resulting from their use. Please review their privacy policies before dealing with them.

Section 9 - Comments and feedback

If you send us ideas or suggestions, you agree that we may use them freely without any obligation to you. We have the right to delete or modify comments we deem illegal, harmful, or violating intellectual property rights. You may not impersonate or use a fake email. You are solely responsible for your comments.

Section 10 - Personal information

The submission of your personal information is subject to our privacy policy, which complies with the Personal Data Protection Law in the Kingdom of Saudi Arabia.

Section 11 - Errors and inaccurate information

Some information may contain typographical errors or inaccurate information. We reserve the right to correct, modify, or cancel orders related to them without notice.

Section 12 - Prohibited uses

Section 13 - Governing law

These terms are governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia, and any dispute shall be referred to the competent judicial authorities within the Kingdom.

Section 14 - Filing complaints

We are committed to protecting user rights. You can submit any complaint or inquiry via the following email: info@juthoor.ai

We will process complaints within a period not exceeding 10 business days.